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General

Your Server Just Crashed! Now What?

It’s Monday morning, you walk through the door and the first thing you hear is “Our server is down!” You’re dead in the water, what do you do?

Like many companies, yours relies heavily on your network, server and connectivity to the internet to transact business and stay connected on a daily basis. But what happens if your network, server or connection to the internet goes down? This is when having a solid contingency plan comes into play.

The purpose of this post isn’t to frighten you, or lay out a contingency plan for you (there are plenty of articles that can help you with that, see below), but to act as a reminder that this can happen at any time, and it’s best to be prepared ahead of time. Part of being prepared is to make sure you have a good backup plan in place for ProfitFab.

Occasionally customers will contact support needing help that requires the use of resorting to a backup. We ask customers to restore particular files from their latest backup, and some of the responses we’ve gotten are:

  • What’s a backup?
  • I didn’t know we needed backups.
  • I thought you were making our backups.
  • Someone else was handling that and we don’t know how to contact them.
  • We were making backups to the cloud, but our provider won’t give us access to them.

Don’t get stuck in the same situation as these people. Make sure you regularly make backups of your ProfitFab data, and that you’re able to access them!

For a more detailed look into making and restoring backups of your ProfitFab data, read this article, Database Backup and Restore.


The following links are provided for informational purposes only. Not all (most) of the information provided will apply to you, but it is made available to help assist with making your own, personalized backup and contingency plan for your company.

ProfitFab and Windows 10

Will ProfitFab run on Windows 10?

With the release of Windows 10 and the free upgrade period coming to an end, we get asked this question quite often.

The short answer is Yes.

We have several customers that have already made the switch and are running the latest version of ProfitFab on Windows 10 without any issues. Some of our development staff uses Windows 10, and our in-house test network also uses Windows 10 as a server to host the ProfitFab data files. We have yet to uncover any problems with running ProfitFab on Windows 10.

However, we have had one report of fonts being blurred on report previews (viewing reports to the screen). So far, we have not been able to replicate this issue, nor have we had anyone else report the same issue.

Also keep in mind this is a new operating system, and this will result in ProfitFab appearing slightly different. Fonts may appear different, buttons, browses, windows, etc will all appear slightly different than before.

Early versions of ProfitFab

Earlier versions of ProfitFab may have issues with Windows 10 that were introduced with the release of Windows 8. These issues were addressed and resolved in v24. If you are running any version of ProfitFab prior to v24, it is not recommended that you upgrade to Windows 10 without also upgrading to the latest version of ProfitFab. Customers with a current subscription to the UPP can download the latest version of ProfitFab that is compatible with Windows 10.

Welcome to the new site!

Welcome to our new website! We hope you enjoy the new, updated look. Over the next few months we’ll be adding more tools and content to help provide better support for our ProfitFab customers. Feel free to browse around, and contact us with any questions or comments.